- This article details the different types of deliveries we offer to Ireland and the costs
- Frequently thought questions cover all the details you need to know
For more information on shipping to Ireland, please see the frequently thought questions below.
|Standard Shipping (2-3 days)|
|Price for over €200 order value||Free Shipping!|
|Price for under €200 order value||€13.80|
We offer international shipping worldwide with DHL. Please Contact Us for more information.
You can order up until 3:30 pm (British Summer Time (GMT+1) Monday to Friday for same day dispatch. Please note that we don't dispatch on UK public holidays.
All orders are dispatched the same day - Monday to Friday, excluding UK public holidays.
When we dispatch your order, you'll receive an email from us confirming the details of your purchase and the shipping method you've chosen.
Our standard delivery is 2-3 days and will be delivered between the hours of 8:00 am - 6:00 pm (British Summer Time (GMT+1) on the day.
We use the courier service DHL for all shipments to Ireland.
Tracking details of your order will be included in your dispatch confirmation. You can also track a parcel from your account area.
All deliveries require a signature.
All deliveries are made by DHL and a signature is required. Please make sure someone is available at the address to accept the delivery. If you miss your scheduled delivery, the courier will leave a notification card and return to try and deliver the parcel the next working day using the same shipping option. The courier will do this on three consecutive working days unless they're told by you or us to hold the parcel for a future delivery date or that you are going to collect the item from the depot instead. If you want to change the delivery address, please let our customer services team know. If the courier has visited the address three times to deliver your goods without any luck, the package will be returned to Stonetools. If this happens, we may charge you for the return.
If your order doesn't arrive by the intended date or time because of a dispatch error or a transit issue with the courier, please call customer services on + 353 51 810 017 any time Monday - Friday between 08:00am and 6:00pm (British Summer Time (GMT+1). Alternatively, you can email firstname.lastname@example.org We will partially/fully credit your delivery costs as long as the fault is a service error on our part.
Don't worry - if part or all of your order is damaged in transit, please call customer services on + 353 51 810 017 any time Monday - Friday between 08:00am and 6:00pm and we will replace the items immediately. Alternatively, you can email email@example.com