Control Access to Your Stonetools Account
Your account has two levels of access. There is one Administrator, login, who can grant access to other users of the account, as many as your team needs. Please note that permission to manage the team can only be changed by the Administrator account. Please contact us if you would like to change the Administrator. In addition, team members will need a unique email address that is not already registered.
How to View Your Team Members and Manage Access
- To manage your team's access you will need to be logged in as your business' Administrator account
- Once logged in, navigate to the menu on the left hand side and click Manage my Team, then choose View all my Team Members
- This will then display a list of all the team members we have for your business
- Click on the Edit button next to the name of a team member to change or update names, job titles, telephone numbers and email addresses
- Individual team members can access your company account with their own log in details - if the "User has Access" box is ticked at the bottom of the page, this contact can access their account
- You can manage your team access at any time by ticking this box to give access or untick it to remove access for this team member
How to Add a Team Member
Team members can be added at any time, so long as you are logged in as the Administrator account for your business.
- To manage your team's access you will need to be logged in as your business' Administrator account
- Once logged in, navigate to the menu on the left-hand side and click Manage my Team, then choose Add a Team Member
- Fill in first name, last name and email (you can also add job title and phone number but you don't need to)
- Tick the "User has Access" box at the bottom of the page and click save
- This will automatically send an email notification to the team member, inviting them to set up their own password to gain access to their account
Removing a Team Member
- To manage your team's access you will need to be logged in as your business' Administrator account
- Once logged in, navigate to the menu on the left-hand side and click View All My Team Members
- Find the contact you wish to remove and click on the drop down menu next to Edit, then click on Delete
- A message will display under Manage My Team, confirming that the contact has been deleted