Technical Support

Dedicated support team and service to provide technical solutions


Online support delivered by advanced support management software

We offer unparalleled expert advice on all our products and services, delivered by our responsive support team. Requesting support is simple and all enquiries are assigned to an expert who will help you to resolve your technical question or incident. Support records are archived in your account area, under Cases, so you can access previous solutions. If you would prefer to pick up the phone for one to one support - call us and you'll get straight through to one of our friendly support staff.

Industry leading knowledge base - access troubleshooting resources and how to guides

The resources zone of the website contains comprehensive, detailed information about stone working and best practice advice. It's the go-to place for answers and advice. Access is fast and the articles are easy to search and navigate to find the answers you need.

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